Selected work
Problems observed. Systems built.
A working record of products, operating systems and experiments shaped inside real businesses.
Business Operations
MIKER Calendar
Integrated operations and management platform.
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Commerce
MIKER Pizza
Customer ordering and merchant workflow system.
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Customer Experience
MIKER VIP Club
Customer engagement, loyalty and events.
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Finance
ARUS
Personal Finance & Life Operating System.
Personal product · Status belum disahkan
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F&B
KLINIK F&B
F&B business diagnosis and actionable insights.
Personal product · Status belum disahkan
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Finance
NADI
SME bookkeeping and financial management system.
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Automotive
MIKER Pitstop
Workshop management and vehicle service tracking.
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View project & gallery →MIKER CITY
Experimental
Experimental
MIKER CITY
Browser-based game and interactive brand experiences.
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Business Operations
Syafiq Brand OS
Digital portfolio, analytics and lead acquisition platform.
Personal product · Status belum disahkan
View project & gallery →F&B · Diagnostic
PRODUCT / 001
Klinik F&B: daripada tekaan kepada diagnosis
Problem: Owner kedai sibuk setiap hari tetapi nombor penting masih berpecah dan sukar dibaca.
System: Diagnosis 18 soalan, health score, blind-spot engine dan cadangan tindakan yang dipersonalisasi.
Operations
SYSTEM / 002
Dari satu outlet ke operasi yang boleh diulang
Problem: Cara kerja yang bergantung pada individu menjadi sukar dikawal apabila operasi berkembang.
System: Rutin semakan, ownership, SOP hidup dan dashboard yang menyatukan perkara penting.
People
SYSTEM / 003
Bina pasukan, bukan sekadar isi jadual kerja
Problem: Latihan, accountability dan performance sukar dinilai apabila expectation tidak jelas.
System: Struktur KPI, semakan prestasi, latihan kerja dan ownership yang mudah difahami.
AI · Automation
EXPERIMENT / 004
Automasi proses yang berulang, bukan pertimbangan manusia
Problem: Masa banyak digunakan untuk menyusun, memindah dan mengulang kerja yang sama.
System: AI-assisted workflow untuk mengurangkan kerja mekanikal sambil mengekalkan human review.